FAQ's

What is Marlei & Maiah?

 

   Marlei & Maiah is a curated online store offering a diverse range of products including outdoor essentials, Montessori-inspired tools, Stanley cups, and luxury items.

Where are your products sourced from?

   We source our products from reputable suppliers and manufacturers worldwide to ensure high quality and reliability.

Do you offer international shipping?

   Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary by destination.

What is your return policy?

   We have a flexible return policy. Please visit our Returns & Exchanges page for detailed eligibility, procedures, and timelines.

Are your Montessori products authentic?

   Yes, our Montessori-inspired tools and educational materials are carefully selected to align with Montessori principles and support children's development.

How can I contact customer support?

   You can reach our customer support team through our Contact Us page or by emailing treasurebusinesshelp@gmail.com. We aim to respond promptly to all inquiries.

Can I track my order?

   Once your order is processed and shipped, you will receive a tracking number via email to monitor the status of your delivery.

Do you have a physical store location?

   Currently, Marlei & Maiah operates exclusively online to offer a wider selection and efficient service to our customers.

How can I stay updated on new arrivals and promotions?

   Stay informed about new products, special offers, and exclusive promotions by subscribing to our newsletter or following us on social media (Facebook, Instagram, etc.).

Are your products environmentally friendly?

   We prioritize sustainability and eco-conscious practices. Many of our products are sourced with environmental considerations, such as using recycled materials or promoting durability.

 

What are Stanley cups?

   Stanley cups are iconic and high-quality cups known for their durability and classic design, offering a touch of elegance to your beverages.

Can I cancel or modify my order after it has been placed?

   To ensure prompt delivery, we process orders quickly. Please contact our customer support immediately for assistance with order modifications or cancellations.

How do you ensure the security of my personal information?

   We prioritize the security of your personal information. Our website uses industry-standard encryption and security protocols to protect your data.